Privacy Policy

Welcome to QueenFleek! Your privacy is of utmost importance to us. This Privacy Policy document outlines the types of personal information that is collected and recorded by QueenFleek and how we use it.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

• Personal Information: This includes your name, email address, shipping address, billing information, and any other information you provide when making a purchase or registering for an account.
• Payment Information: When you make a purchase, we collect your payment information, which is securely processed through third-party payment processors. We do not store your credit card or payment details on our servers.
• Order History: We keep records of the products you purchase and related transactions to help us understand your preferences and improve our product offerings.
• Technical Data: Information such as your IP address, browser type, device details, and usage data when you visit our site. This helps us ensure the security and functionality of our website.

2. How We Use Your Information

QueenFleek uses your information to:

• Process and fulfill your orders, including managing payments and shipping your products.
• Provide customer support and respond to your inquiries.
• Send you updates about your orders and important notifications regarding your account.
• Improve our services by understanding how customers use our site and optimizing our product offerings based on customer preferences.
• Send promotional emails and offers (only if you have opted-in to receive such communications).
• Protect against fraud and maintain the security of our website.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• With Service Providers: We may share your information with third-party providers who assist us with payment processing, order fulfillment, shipping, and other business operations.
• For Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
• Business Transfers: In the event that QueenFleek is involved in a merger, acquisition, or asset sale, your personal data may be transferred.

4. Cookies and Tracking Technologies

QueenFleek uses cookies to enhance your browsing experience and gather information about how you interact with our site. Cookies are small files placed on your device that enable our systems to recognize your device and improve your user experience. You can control the use of cookies through your browser settings, though disabling cookies may limit certain functionalities on our site.

5. Security of Your Information

We implement industry-standard security measures to safeguard your data. However, please note that no method of data transmission or storage is 100% secure. While we strive to use acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. International Shipping and Your Information

As QueenFleek offers international shipping, we may need to share your address and contact information with our global shipping partners. This is solely for the purpose of delivering your order to your location. We ensure these partners comply with privacy and security standards similar to ours.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. This includes retaining your account information, purchase history, and any other data needed for business operations, legal compliance, and dispute resolution.

8. Your Rights

You have the right to access, correct, or delete your personal data that we hold. You may also opt-out of receiving promotional communications from us at any time. If you would like to exercise these rights, please contact us using the details provided below.

9. Changes to This Privacy Policy

QueenFleek reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the practices of QueenFleek, please contact us at:

Email: contact@queenfleek.com