Welcome to QueenFleek. By accessing or using our website, located at https://queenfleek.com, you agree to be bound by the following terms and conditions. These Terms and Conditions govern your use of our website and any purchases you make from QueenFleek. Please read these terms carefully before using our site or placing any orders.
1. Acceptance of Terms
By accessing our website, browsing our products, or making a purchase, you agree to abide by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website.
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase from QueenFleek. By placing an order, you confirm that you meet these eligibility requirements.
3. Use of Our Website
You agree to use our website for lawful purposes only. You shall not use our site to engage in any fraudulent, harmful, or illegal activities. You are prohibited from violating or attempting to violate the security of our website, including, without limitation, attempting to access unauthorized areas of our site, interfering with its operation, or uploading viruses or harmful code.
4. Account Registration
To access certain features or place an order, you may need to create an account. When registering, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account and password and for all activities conducted through your account. QueenFleek reserves the right to terminate or suspend your account for any violation of these Terms and Conditions.
5. Product Information and Availability
We strive to provide accurate descriptions of our products. However, due to variations in displays, colors, and materials, we cannot guarantee that the colors or images you see on your device accurately represent the actual product. Product availability is subject to change without notice, and we reserve the right to discontinue any item at any time.
6. Pricing and Payment
All prices listed on our website are in USD and may change without notice. QueenFleek reserves the right to correct any errors in pricing or product information. By placing an order, you agree to pay the specified price, including any applicable taxes and shipping fees. Payments can be made via credit card, PayPal, or other methods as specified at checkout. Your payment information is securely processed, and we do not store sensitive financial data on our servers.
7. Order Processing and Confirmation
After placing an order, you will receive a confirmation email with your order details. QueenFleek reserves the right to accept or decline your order for any reason, including stock availability or issues with payment authorization. If we cancel an order after you have been charged, we will issue a refund to your original payment method.
8. Shipping and Delivery
We ship internationally and aim to deliver products within 7-14 business days. Shipping times may vary based on your location and unforeseen circumstances such as delays in customs. QueenFleek is not responsible for delays outside our control, but we will do our best to keep you updated on the status of your order. Shipping fees are waived for orders over $35, otherwise, standard shipping charges apply.
9. Returns and Exchanges
If you are not satisfied with your purchase, you may initiate a return within 14 days of receiving the product. Please refer to our Refund and Returns Policy for details on eligibility, return instructions, and conditions for refunds or exchanges. All returned items must be unused, in their original packaging, and accompanied by proof of purchase.
10. Intellectual Property
All content on QueenFleek, including but not limited to text, images, logos, and design elements, is owned by QueenFleek or licensed to us and is protected by copyright, trademark, and other intellectual property laws. You are prohibited from using our content without written permission from QueenFleek. Unauthorized use may lead to legal action.
11. Limitation of Liability
QueenFleek is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. Our maximum liability is limited to the purchase price of the item(s) in question. QueenFleek disclaims all warranties, whether express or implied, regarding the products sold on our site.
12. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information. By using our website, you consent to the terms of our Privacy Policy.
13. User-Generated Content
QueenFleek may allow you to submit reviews, comments, or other content. By submitting content, you grant us a royalty-free, perpetual, irrevocable license to use, display, modify, or distribute your content. You agree that any content you submit is your original work and does not infringe on third-party rights. QueenFleek reserves the right to remove or edit any content at our discretion.
14. Governing Law
These Terms and Conditions are governed by the laws of the United States. Any disputes arising from your use of our website or purchase of our products will be resolved through the courts of the United States.
15. Changes to Terms and Conditions
QueenFleek reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our website. Your continued use of our site after changes are posted constitutes your acceptance of the new terms.
16. Contact Information
If you have any questions about these Terms and Conditions, please contact us at contact@queenfleek.com. We are here to assist you.
By using QueenFleek, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
