Shipping & Delivery

At Queen Fleek, we are committed to providing a smooth and transparent shopping experience. Below are the details of our shipping and delivery policies to ensure clarity and confidence while shopping with us.

Shipping Times

• All orders are processed within 1-3 business days after payment confirmation.
• Standard shipping times are as follows:
  • United States: 7-15 business days
  • Other Countries: 10-30 business days
• Delivery times may vary during peak seasons, holidays, or due to unforeseen circumstances such as customs delays.

Shipping Costs

• We offer free shipping on all orders over $35.
• For orders below $35, a flat shipping fee will be applied at checkout.
• Customs duties and taxes, if applicable, are the responsibility of the customer and may vary depending on the destination country.

Tracking Your Order

Once your order has been dispatched, you will receive an email containing your tracking details. Use the tracking link provided to monitor your shipment and stay updated on its progress.

International Shipping

• We ship to most countries worldwide. Please ensure accurate shipping information is provided to avoid delays.
• Customs processing times may vary and are beyond our control, but we will work with our shipping partners to ensure timely delivery.

Delivery Policy

• If your package does not arrive within the estimated delivery timeframe, please contact us at contact@queenfleek.com for assistance.
• In the event of a lost package, we will collaborate with our shipping partners to resolve the issue promptly.
• Orders cannot be canceled or modified once they have been dispatched.

Important Notes

• Please double-check your shipping address during checkout to ensure accuracy. Queen Fleek is not responsible for orders shipped to incorrect or incomplete addresses.
• Orders returned to us due to incorrect address information will incur additional shipping charges for reshipment.
• We currently do not offer express shipping options.

Contact Us

If you have any questions or concerns about our shipping and delivery policy, feel free to reach out to us at contact@queenfleek.com. Our team is here to assist you and ensure a delightful shopping experience!